Free shipping on all orders above 50000

Frequently Asked Questions

Where is Srishti Diamonds located?
What is the difference between Karat and Carat?

Karat is the unit to measure the purity of Gold. Carat is used to measure the weight of diamonds and gemstones.

Are all your jewelry certified & hallmarked?

Yes, our jewelry is hallmarked by BIS (Bureau of Indian Standards) and comes along with certificates from IGL (International Gemological Institute) or SGL (Solitaire Gemological Laboratories). These certifications assure you of the quality and authenticity of gold and diamond (s).

Does Srishti Diamonds have transit insurance?

Srishti Diamonds provides free insurance on all purchases, during transit, so that your purchases are 100% safe.

Do I need to register to be able to shop on www.srishtidiamonds.com ?

Yes, you need to register on our website in order to avail a better shopping experience. We respect your privacy and ensure you that we shall maintain complete confidentiality of the details that you have shared with us

Do you offer additional discounts?

Since we manufacture our own jewelry, we offer the lowest possible prices to our customers. However, we shall be offering different promotional offers/discounts from time to time.

How to cancel my order?

You may cancel an order within 24 hours of placing the order. Post 24 hours, you will have to pay a cancellation fee of 10% on the final product price and the difference amount will be refunded to you. For order cancellation, write to us at info@srishtidiamonds.com or call our Customer Care team at +91 9962846266.

How can I know the status of my order?

You can click on ‘ Track Order ’ on the footer to check the status of your order. You can also drop us an email at info@srishtidiamonds.com and we would be glad to assist you.

How soon will I receive my order?

All the successful orders placed on www.srishtidiamonds.com will be shipped within 15-25 days. In some cases, like a custom jewelry or a bridal necklace, it may take upto 25-35 days.

How do I return my order?

Please call our Customer Care Team at +91 9962846266 or email us your return request at info@srishtidiamonds.com. No return request will be entertained if the original item tag is missing or the product is damaged.

How do I get a refund after cancellation?

Upon receipt and inspection of the returned jewelry, we will refund the amount by Cheque/Wire Transfer within 20-30 days from the date of receipt of the item.

How do I understand Ring/Bangle Size?

Please refer our Jewelry Guide to know your Ring/Bangle Size.

Does the pendant come with the chain?

No, the chain is only for reference and is not included in the final price of the pendant you choose to buy.

Are the colors/sizes of the images of the jewelry shown on the website accurate?

The image color varies slightly due to digital resolution. Also, some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item.

Do you provide repair/servicing for jewelry bought from you?

We offer free cleaning & polishing services. The complimentary service does not include the cost of missing diamonds/gemstones due to any wear and tear. The shipping cost will have to be borne by the customer. Please call our Customer Support at +91 9962846266 or email us at info@srishtidiamonds.com to know more about the procedure.

How should I clean my jewelry?

You can clean your jewelry at home by using a soft brush, water and soap. If needed, use a soft cloth to wipe the jewelry. Please make sure that you don’t scrub it vigorously. Please refer Jewelry Care for more information.

How should I clean my jewelry?

You can clean your jewelry at home by using a soft brush, water and soap. If needed, use a soft cloth to wipe the jewelry. Please make sure that you don’t scrub it vigorously. Please refer Jewelry Care for more information.

"BW Store Product " was added to wishlist